Brand Loyalty Survey Template

1. What is your age group?

The answer should be a single choice:

1. 18-24
2. 25-34
3. 35-44
4. 45-54
5. 55 and above

2. What is your gender?

The answer should be a single choice:

1. Male
2. Female
3. Prefer not to say
4. Other

3. What is your occupation?

The answer should be a single choice:

1. Student
2. Employee
3. Self-employed
4. Retired
5. Other

4. How familiar are you with our brand?

The answer should be a single choice:

1. Very familiar
2. Somewhat familiar
3. Not familiar

5. How did you first become aware of our brand?

The answer should be a single choice:

1. Advertising
2. Word of mouth
3. Online search
4. Other

6. How would you rate the overall quality of our products?

The answer should be a single choice:

1. Excellent
2. Good
3. Average
4. Poor
5. Very poor

7. How satisfied are you with the customer service provided by us?

The answer should be a single choice:

1. Very satisfied
2. Satisfied
3. Neutral
4. Dissatisfied
5. Very dissatisfied

8. How likely are you to recommend our brand to your friends or family?

The answer should be a single choice:

1. Extremely likely
2. Likely
3. Neutral
4. Unlikely
5. Extremely unlikely

9. How often do you purchase our products?

The answer should be a single choice:

1. More than once a week
2. Once a week
3. Once a month
4. Rarely
5. Never

10. How important is the brand in your purchasing decision?

The answer should be a single choice:

1. Very important
2. Important
3. Neutral
4. Not important
5. Not at all important

11. Would you switch to a different brand for a lower price?

The answer should be a single choice:

1. Yes
2. No
3. Depends on the situation

12. Is there anything you would like to see improved about our products?

The answer should be a multi line text input.

13. Do you have any suggestions for new products or services?

The answer should be a multi line text input.